Careers

Work with YourParkingSpace

Customer Happiness Executive

Location: Canary Wharf, UK

As a Customer Happiness Executive, it is your responsibility to ensure that every customer leaves with a positive impression of YourParkingSpace.

Whether a customer has contacted us with a general query or a complaint you will need to be fast- acting, stay calm under pressure and remain positive throughout the interaction to ensure an exceptional customer experience is provided.

It’s necessary to expect the unexpected as unanticipated issues occur, you will need to be a keen problem-solver in order to handle any difficult situations which may arise.

You will play a crucial role within the team so as a remote operator you will need to be highly motivated, driven and passionate about the role. As a start-up we are still growing and learning as a company, therefore it is important to have the confidence to notify us of any recurring issues so that we can work to resolve these on mass to provide a better experience for all users.

Responsibilities:

  • Achieving monthly sales targets as part of a team effort 
  • Driving sales by negotiating terms with users of the site
  • Providing prompt responses, within set service level agreements, using our customer support
    software, Zendesk
  • Communicating with users and potential users to give advice and answer any queries, in addition to resolving any complaints, often through thorough investigation.
  • Acting as the first point of contact for most customers

Requirements:

  • Experience in a customer-facing role
  • Able to communicate to an excellent standard both written and verbally
  • Exceptional computer skills
  • Keen attention to detail
  • Focused with the ability to self-motivate

Lead Full Stack Developer

Location: Canary Wharf, UK

Responsibilities:

  • Developing new features whilst maintaining existing codebase
  • Writing code whilst collaborating with other team members
  • To assist in the planning of projects and architecture decisions, as well as mentor and coach less experienced members of the team

Requirements:

  • Strong knowledge of Object-Oriented PHP with MVC frameworks, with knowledge of Laravel
  • HTML5, CSS3 and Javascript are all necessities
  • Git, or a willingness to learn
  • SQL is a must (we use PostgreSQL and MySQL)
  • Ready to learn new technologies
  • Team player with excellent communication skills
  • Interest in startups
  • 5+ years experience

Bonus Points for:

  • iOS and Android
  • Front End MVC, e.g. AngularJS

Business Development Executive

Location: Canary Wharf, UK

Responsibilites:

  • Identifying potential sales opportunities
  • Reaching out to and acquiring new customers
  • Building and maintaining sustainable relationships
  • Managing accounts

Requirements:

  • Results-oriented, driven individual
  • Confident, positive and enthusiastic, with outstanding communication skills
  • Independent and resourceful, someone who is proactive and takes the initiative

Social Media & Content Marketing Intern

Location: Canary Wharf, UK

Responsibilities:

  • Assist with our social media accounts
  • Communicate and engage with users via social media 
  • Plan and write content for online publications, including blog posts
  • Contribute to the overall social media and content marketing strategy

Requirements:

  • Evidence of social media and blogging skills
  • Enthusiasm and passion for all things social
  • Excellent written English