Auto-pay booking refund

PLEASE NOTE: For partial refunds or incorrect charges, please contact us directly to speak with an agent who can assist you.

Please complete the following form to request a refund:

Personal Information

Please provide your personal details to help us locate your account:

Card information

Please provide your card details to help us identify your auto-pay subscription:

For Apple Pay, Google Pay, or e-wallet payments, provide the last 4 digits and expiry of your virtual card from your wallet app.

Other

You can upload evidence to support your refund request (optional).

Why adding evidence helps:
Providing supporting documents — such as a bank statement, receipt, or photo can:

  • Help us better understand your situation
  • Speed up the review and refund process
  • Reduce the need for follow-up questions
  • Increase the likelihood of your request being approved